Commercial SME Account Handler – York / Hybrid

Posted: 17 February 2026

Job description

We are pleased to be working with this excellent insurance brokerage in York, headed up by a popular branch director who is committed to work life balance, flexible working and to looking after his team. Conveniently located on the outskirts of York, close to major road networks and with plenty of parking, this client is able to provide genuine career progression. 

This role sits within their SME commercial team, dealing predominately with smaller commercial clients with annual premium spends up to circa £10k; these are clients that don’t require a client facing account executive, the relationship management is conducted by the account handling team.

In this role, you will mainly be dealing with existing clients, providing quality customer service, making amendments to existing policies, marketing and negotiating renewal terms and providing quotations on any new business enquires that come in. This role requires a good level of communication, verbal and written with plenty of client and insurer contact.

Ideally applicants will have at least 12 – 18 months minimum insurance experience, ideally from a broking background, although we are happy to hear from underwriters and insurance customer service advisors looking to move into broking. Previous use of Acturis system would be beneficial but is not essential.

This role comes with a salary of up to circa £34k, with a comprehensive benefits package, flexible hybrid working and full support towards CII studies.

For further details or to apply for this role, please forward your CV and a covering note to tim@cryerbaker.co.uk