Group Operations Assistant – West Yorkshire / Hybrid

Posted: 23 September 2025

Job description

This is a great opportunity to join one of the UK’s most highly respected independent insurance brokerages as a part of their Group Operations Team. This business has branches UK wide and is well known for their commitment to their clients and to their staff. They can offer flexible hybrid working and provide a significantly better than average benefits package, which includes annual bonus and a generous pension contribution.

The main elements of this role include supporting the Ops Director with work involving key relationships including Acturis, Premium finance and Insurer Schemes, assisting with all areas of broking software, creating MI to assist internal processes, creating document templates, assisting with workflow and other processes within Acturis, supporting the Ops Director with insurer schemes and relationship management etc.

Applicants will have a thorough knowledge of Acturis system, ability to manage and troubleshoot document suite, create and customise reports, create and test workflows and automation and to create and update other modules as and when required. You will have an excellent working knowledge of Microsoft office suite, great communication skills and a “can do” attitude, a passion for learning and development, be well organised and able to work to deadlines.

Ideally you will have worked within an insurance broking environment and be familiar with broking processes, terminologies and priorities, have previous customer facing experience and a basic knowledge of FCA compliance requirements.

This role comes with an excellent basic salary (dependent on experience) and a full and comprehensive benefits package which includes annual bonus, generous pension, 27 days holiday, PMI + other benefits.

For further details please contact Tim Cryer on 01423 313909 or email your CV to tim@cryerbaker.co.uk