SME Commercial Account Handler

Posted: 09 January 2026

Job description

Would you like to work for one of the UK’s most highly respected independent insurance brokerages? A Business that is dedicated to work / life balance and is well known for looking after their staff. This quality business is known for providing very competitive salary levels and a generous and comprehensive benefits package including a great pension, above average holiday entitlement, private medical and the opportunity to buy shares in the business.

This job opportunity sits within their excellent “Commercial SME Team”, dealing with a wide variety of commercial clients, with annual premium spends up to circa £20k. You will be handling any new enquiries which are incoming, managing relationships with existing clients, making amendments to policies and marketing and negotiating renewals, using Acturis system.

This is a great team, and enjoyable and professional working environment with a big emphasis on providing an exceptional level of service to clients. This role can be hybrid working, 3 days in the office and 2 days from home, although, the office is open 5 days a week if you prefer to be office based. 

Ideal applicants will share their dedication to client satisfaction, be a “team player” with at least 2 years commercial insurance experience; previous use of Acturis would be beneficial, although not essential as full system training can be provided.

As a business, this quality brokerage has an excellent reputation; they are long established, with a low staff turnover and an enviably high level of client satisfaction. They are committed to supporting many community projects and charitable causes.

This role comes with a salary of up to circa £35k + an excellent benefits package including annual bonus, full support towards CII studies and genuine long-term career progression.

If you would like to have a confidential discussion regarding this role, please contact Tim Cryer on 01423 313909 or email  tim@cryerbaker.co.uk