Commercial Insurance Account Handler - Reading
Posted: 03 February 2026
Job description
We are pleased to be working with one of the most progressive insurance networks operating in the UK today.
They are currently seeking and Account Manager to looking after an existing portfolio of commercial clients. This role could suit someone who is currently an insurance broker/account handler where you have previous experience within an intermediary environment.
You would be based in their regional Reading office and there would be a hybrid working arrangement with 3 days in the office and 2 working form home.
SUMMARY OF THE ROLE
- Assists in all aspects of servicing renewal business
- Strong focus on commercial risks and who understands the technical aspect of managing and placing these risks both individual and portfolio
- Good connections and an understanding of the local insurer market
- Travels occasionally, as needed, to meet with clients, and provides assistance in the production of new accounts when required
- Deals with all communication and service with clients; identify and coordinate appropriate internal value-added resources on a client-to-client basis
- Works collaboratively with all members of the team.
- Produces revenue through cross-sales to new and existing clients
- Effectively coordinates with multiple Introducers and team members to accomplish production, retention, and customer service goals
- Develops and maintains positive relationships with insurance company underwriters and representatives to effectively market new and renewal business
- Works closely with the Director to ensure service, review, and sign off of policies, endorsements, audits, certificates, etc. are performed in a timely and accurate manner
- May handle all aspects of client relationships on certain accounts
- Mentors staff as required
BUSINESS/PROFESSIONAL REQUIREMENTS
- Ideally a minimum of 3 or more years professional experience in Commercial Account management
- Proficient in Excel, PowerPoint, and MS Outlook
- Proficient with Acturis is essential, minimum 1 years’ experience
- Experience working within a regulated environment and with full understanding of the principles of TCF and Insurance Practice
This opportunity is a great way to get into a Broker role which could potentially lead to more senior positions over time if desired.
Dependent on experience, the basic salary is to £37k with excellent additional staff benefits.
